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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What types of promotional products do you offer?
We offer a wide range of products including office supplies, apparel, bags, electronics, drinkware, keychains, and more.
Can I customize the products with my logo or brand?
Yes, most of our products can be customized with printing, engraving, or embroidery.
Can I get a sample before placing a bulk order?
Yes, sample orders are available. Sample fees may apply and will be deducted from the bulk order if confirmed.
How long does it take to complete a customized order?
Shipping time depends on the destination and shipping method. Typically, international delivery takes 7–20 business days, but to ensure safe delivery, we recommend allowing up to 1 month as a buffer.
What if the products arrive damaged or defective?
Please contact us within 7 days of receiving your order. We will arrange replacement or refund for damaged or defective items.